Terms of Use

Last updated: June 16, 2026

These Terms of Use govern access to and use of the RoadMate website. By using the website, you agree to these terms. If you do not agree, you should not use the website or submit information through it.

Website operator

RoadMate is an informational and advertising website operated by RKW MARKETING, Registry ID / Entity Number 102116268, a Saskatchewan Limited Partnership registered on 2020-11-30 with its full registered address at 2040 Broad Street, Regina, Saskatchewan S4P 1Y3, Canada. General inquiries may be sent to info@roadmate.com or made by telephone at +1 306 257 1305. The website domain is roadmate.com.

Informational and advertising purpose

RoadMate publishes general consumer information and advertorial content concerning car insurance comparison in Australia. The website is not an insurance company, insurance broker, insurance intermediary, government agency, government program, regulator, lender, or financial advisor. RoadMate does not issue policies, bind cover, make underwriting decisions, set insurance premiums, approve applications, or provide individualized insurance advice.

Content is intended to help users understand that pricing, cover, eligibility, and provider availability may vary. It should not be treated as a substitute for policy documents, professional advice, or information supplied by a licensed insurer or broker.

Comparison requests and partner connections

When you submit information, RoadMate may use or share that information to connect you with participating third-party insurance providers, licensed brokers, quote platforms, lead distribution services, or other partners. A submission is a request for information and does not create an insurance contract, brokerage relationship, advisory relationship, or other professional relationship with RoadMate.

Participating third parties are independent organizations. They determine their own products, eligibility rules, underwriting criteria, prices, cover, terms, communications, and privacy practices. RoadMate does not control whether a third party contacts you, provides an option, offers cover, or accepts an application.

No guarantee of availability, approval, or savings

Use of the website does not guarantee that any insurance option will be available, that a provider will offer cover, that an application will be approved, or that a user will obtain a lower price. Prices and results may depend on state or territory, postcode, driver profile, driving and claims history, vehicle, usage, cover choices, insurer, eligibility, and other factors.

References to possible savings, including potential savings of up to $1,000 per year for some drivers, are qualified examples rather than promises. Not everyone will qualify or save. Users should compare complete policy details and not rely on price alone.

User eligibility and responsibility

The website is intended for adults who are legally able to request car insurance information. By submitting information, you confirm that the information is accurate, current, and supplied with proper authority. You should not submit another person's personal information unless you are legally authorized to do so and have provided any notice or obtained any consent required by applicable law.

You are responsible for reviewing the accuracy of information before submission and for correcting material errors when communicating with a third party. Inaccurate or incomplete information may affect the relevance of options, quoted pricing, eligibility, or final policy terms.

Communications and consent

If you submit a comparison request and select the required consent checkbox, RoadMate and/or participating partners may contact you by telephone, email, or text regarding car insurance options. Consent is not a condition of purchasing an insurance product. Message and data rates may apply.

Commercial communications and telemarketing activity remain subject to applicable consent, identification, unsubscribe, do-not-call, and recordkeeping requirements. Communication preferences should be directed to the organization responsible for the relevant message or call. A request sent to RoadMate may not automatically control communications independently managed by a third-party partner.

Reviewing third-party offers

Before purchasing, replacing, cancelling, or changing insurance, users should review the insurer's or broker's full documentation. This includes cover limits, deductibles, exclusions, endorsements, optional benefits, payment terms, cancellation rules, fees, taxes, and effective dates. Preliminary information displayed or discussed during a comparison may differ from a final quote or issued policy.

The contract and policy documents supplied by the insurer or broker govern the insurance relationship. Users should ask a properly licensed insurance professional for clarification where necessary and should consider any effect that cancellation or replacement may have on existing cover.

Permitted use

You may use the website for lawful, personal, and non-commercial purposes connected with reviewing general car insurance information or requesting available comparison options. You must not:

• submit false, misleading, fraudulent, or unauthorized information;
• impersonate another person or misrepresent your authority;
• interfere with the website, its security, or its normal operation;
• introduce malicious code or attempt unauthorized access;
• use automated systems to scrape, overload, copy, or misuse the website;
• use website content or submitted information for unlawful solicitation, discrimination, fraud, or other prohibited activity; or
• infringe intellectual property, privacy, confidentiality, or other legal rights.

Intellectual property

Unless otherwise stated, the RoadMate name, website design, layout, original copy, graphics, and related materials are owned by or licensed to the website operator. Limited personal use of the website does not transfer ownership or grant a right to reproduce, republish, distribute, modify, frame, sell, or commercially exploit those materials.

Third-party names, marks, content, and materials remain the property of their respective owners. Reference to a third party does not imply ownership, endorsement, sponsorship, or control unless expressly stated.

Website availability and accuracy

Reasonable efforts may be made to keep the website functional and its general information clear. However, insurance markets, legal requirements, provider criteria, partner availability, and pricing factors may change. The website may contain errors, omissions, or information that becomes outdated.

RoadMate does not promise uninterrupted access or that every feature will always be available. The operator may update, suspend, restrict, or withdraw any part of the website where reasonably necessary for operational, security, legal, or commercial reasons.

Third-party services

The website may facilitate contact with third parties or refer to third-party services. Those organizations are responsible for their own websites, systems, communications, licensing, products, quotes, advice, privacy practices, and contractual obligations. RoadMate is not responsible for a third party's acts, omissions, availability, security, or performance.

Users should review the identity, licensing status, privacy notice, and contractual terms of any third party before providing further information or entering into an agreement.

Privacy

The collection, use, disclosure, retention, and protection of personal information are described in the Privacy Policy. The privacy notice forms part of the information governing use of the website. Additional privacy terms may apply when information is received by an independent partner.

Disclaimers and limitation of responsibility

To the extent permitted by applicable law, the website and its general content are provided without warranties concerning uninterrupted availability, completeness, accuracy, suitability, or fitness for a particular purpose. Nothing in these terms excludes a warranty, right, remedy, or liability that cannot lawfully be excluded.

To the extent permitted by applicable law, the website operator is not responsible for losses arising solely from reliance on general website content, unavailable products, declined applications, changes in preliminary pricing, third-party communications, third-party acts or omissions, interruption of access, or a user's failure to review final policy documents. Users remain responsible for their own insurance decisions.

Indemnity

To the extent permitted by applicable law, you agree to be responsible for claims, losses, or reasonable costs resulting from your unlawful misuse of the website, unauthorized submission of another person's information, infringement of third-party rights, or material breach of these terms. This provision does not limit mandatory consumer protections.

Changes to these terms

These terms may be updated to reflect changes in website functions, business arrangements, legal requirements, or partner services. The date at the top identifies the displayed version. Continued use after an update means the updated terms apply to that later use, subject to any notice or consent required by law.

Severability and no waiver

If a provision of these terms is found unenforceable, it should be limited or removed only to the extent necessary, while the remaining provisions continue to apply. A delay in enforcing a provision does not waive the right to enforce it later.

Applicable law

These terms are governed by applicable law, taking account of mandatory consumer and privacy protections that apply where a user resides. Nothing in these terms is intended to remove rights or remedies that cannot lawfully be excluded or restricted.

Contact

Questions about these terms or the operation of the website may be directed to info@roadmate.com, by telephone at +1 306 257 1305, or by post to RKW MARKETING, 2040 Broad Street, Regina, Saskatchewan S4P 1Y3, Canada.

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